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Mercy Clinic Opens at Jim D. Rollins School of Innovation in Tontitown

August 29, 2022

Mercy Clinic Northwest Arkansas, in collaboration with Springdale Public Schools, is making high-quality health care more accessible for students and the Tontitown community with the opening of a school-based medical clinic. Mercy Clinic Northwest Arkansas is now open to patients at Jim D. Rollins School of Innovation in Tontitown.

Diana Florine Franklin

The clinic, which opened July 25, 2022, serves more than Rollins’ students, staff and staff family members. Everyone in the community is welcome. All ages, from newborns to adults, can seek treatment at the school-based clinic, which offers a wide variety of care and services to Tontitown and surrounding communities.

Diana Florine Franklin, a Mercy family nurse practitioner, is seeing patients full-time at the clinic. Franklin’s experience includes caring for people of all ages. She started her career with Mercy in 2014, when she worked as a primary care nurse. Her background includes more than six years as a registered nurse with a focus on primary care. Franklin’s passion for health and wellness took root at an early age after seeing the difference health care workers made in the lives of her father and grandmother, and she is passionate about helping the students and community of Tontitown. 

“I’m grateful for this opportunity to care for the students and staff at Rollins because I believe a successful learning environment includes wellness,” said Franklin. “Our Mercy clinic makes access even easier for parents to take care of the health needs of their children, and I think that’s something all of us are excited about.”

The addition of the school-based Mercy clinic will improve health equity in the area. According to the National Institutes of Health, school-based clinics help the needs of disadvantaged populations by removing barriers to health care services.

Tontitown Jim D. Rollins School of Innovation Mercy School-Based Clinic

The Mercy Clinic is located at 354 E. Fletcher Ave. in Tontitown. Operating hours are 7:30 a.m. to 4:30 p.m. Monday, Wednesday, Thursday and Friday and 7:30 a.m. to 1 p.m. on Tuesday. The clinic will remain open year-round. Patients can make an appointment by calling 479-338-5097, scheduling online or walk in during clinic hours. 

“We are thankful to welcome Mercy to our school-based health centers because they will provide access to quality health care for our students, families, staff and community,” said Dr. Jared Cleveland, superintendent of Springdale Public Schools. “We know that by investing in our children’s health, we are removing barriers to their academic and social success. This partnership will pay dividends in Springdale for generations.”

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