65 Prime Plus by Mercy Primary Care - Water Tower Place

65 Prime+ is the new primary care practice for Medicare beneficiaries. It’s a primary care practice specially designed to meet the unique needs of Medicare patients.

• As a 65 Prime+ patient, you’ll have extended visit times to make sure your concerns can be fully addressed without you or your care team feeling hurried.
• Our physicians and advanced practice providers have fewer patients, allowing them to give you the attention you need.
• You’ll be seen more frequently to keep ongoing conditions like high blood pressure, diabetes and heart disease under control.
• Our physicians and advanced practice providers are intensely focused on helping you meet your individual wellness goals and identifying problems early, before they can affect your health.

• You’ll be able to get a routine appointment within a week.
• For urgent concerns or sudden, severe conditions, you’ll be scheduled within one business day.

• The foundation of the care team is a Mercy primary care physician or advanced practice provider solely dedicated to caring for Medicare patients.
• Each provider is supported by a nurse and a care assistant.
• The nurse provides education and clinical support to patients.
• The care assistant provides clinical support to patients during clinic visits, and coordinates scheduling appointments and referrals.
• The patient services representative provides registration and insurance support to patients.

The care navigator helps with all care needs during and outside of visits. This team member:

• Coordinates referrals to specialists, therapists or other providers
• Sets up tests or procedures
• Obtains prescriptions and medical equipment
• Makes sure that all preventive care like immunizations, lab tests, and cancer screenings are obtained
• Seamlessly coordinates care when significant events occur, including emergency room or hospital visits

65 Prime+ will care for any patient with traditional Medicare or enrolled in a Medicare Advantage plan currently accepted by Mercy.

• Our practices provide complete primary care, including all wellness care, chronic condition management, and acute or urgent care.
• Lab services and diagnostic testing are readily available in or near the practice.
• Patients with a Mercy specialist or other specialist will continue their care with them.

No; geriatrics typically involves a one-time or occasional consultation visit for older adults. 65 Prime+ provides continuous primary care for our patients.

• Our providers are trained in internal medicine or family medicine.
• Our care team members are experienced in and passionate about caring for older adults.