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Mercy Clinic Oncology and Hematology - Chippewa
St. Louis Oncology & Hematology Clinic
Mercy Clinic Oncology & Hematology at Chippewa in St. Louis, MO is known for expertise and compassion. Our oncologists & hematologists are experienced in treating many different types of cancer. Using the latest technology, our experts guide and support patients and families through diagnosis, treatment and survivorship.
We offer a “one-stop” healing experience that treats the whole person – body, mind and spirit. From surgery to chemotherapy to radiation to social services and integrative medicine, our team is here for you – any way you need us.
Oncology & Hematology Appointments
Making an appointment is as simple as picking up the phone and calling our office. Our services are available to all who seek them. You may become our patient either by making the appointment yourself or through a physician referral. We also welcome the opportunity to provide second opinions. We know how stressful initial diagnosis is, and we strive to keep the waiting time for an appointment to a minimum. Be assured that our exceptional physicians will do their very best to help you.
What to Bring
We accept most insurance carriers, and our staff will work with you before you come in for your appointment to ensure that you will have the coverage you need. We all try to help eliminate the worry, so you can concentrate on getting well. We ask that you always:
- Write down any questions or concerns that you may have to discuss with your physician.
- If you wish, bring someone with you to help listen to your physician’s comments and responses to your questions.
- Make your next appointment every time you visit the clinic. This includes lab, medication and radiology appointments.
- Bring your insurance cards.
- Let us know whenever you change your address, telephone number, employment, marital status or insurance.
- Bring a list of all medications that you are currently taking (including over-the-counter remedies, vitamins and herbal supplements.)
What to Expect
We strive to keep waiting times to a minimum, but please realize that delays can occur due to emergencies and unforeseen patient needs. Once you make an appointment, all facets of our services, from the latest research findings to the most advanced technology, will be made available for your healing.
Appointment Cancellations
We understand that emergencies and special needs can occur, and we will do our very best to accommodate your specific needs. We request that should you need to cancel an appointment that you provide as much notice as possible in order for us to enable another patient to see the doctor.
Prescription Refills
It is always best to anticipate your prescription refill needs and have any necessary prescriptions written during your scheduled office visit or treatment. Please bring your pharmacy number along with the container of the medicine that needs to be refilled. If you are unable to do so, please call our office as early as possible during regular office hours for your refill of non-narcotic prescriptions. All prescription requests will be handled promptly. Have your pharmacy number handy as well as the container of the medication you need to be refilled.
By law, you must have a written prescription for narcotics such as Percocet, MS Contin or Oxycontin. That means no narcotic pain prescriptions can be made after office hours or during the weekends. No exceptions are possible because of Federal regulations. We are extremely sympathetic to your needs and we want you to have the medications you need when you need them, but we cannot violate the law. It is always best to anticipate and get your prescriptions written while you are seeing your physician. We thank you in advance for understanding these policies.
Please carefully monitor your need for pain medication refills and allow ample time to acquire a written prescription.
Clinical Research
We encourage our patients to participate in clinical trials to help themselves and future generations of patients with the same condition. For more information on clinical trials and research, please ask your doctor or call 314-251-7058 to find out more about clinical trials available at Mercy.
