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Mercy Hospital South Visitor Information
Please observe these guidelines while you are on our campuses:
- As with any public place there remains a chance for exposure to COVID-19 while in our facilities
- If you’re not feeling well or have been COVID-19 positive or exposed within the last 10 days,* please refrain from visiting Mercy patients for now
- Visiting some patients may require extra precautions
COVID-19 positive patients in isolation may have visitors at this time that follow these additional rules
*per CDC guidelines for health care facilities
Our mission is to provide the best care possible. For your health and safety, we have hours and guidelines in place to help protect you, your family and your care team during your hospital stay. Please take a few minutes to review this information with your loved ones.
General Hospital Visiting Hours
Our open visiting policy allows visitors 24/7 access, but please be mindful of our patients who need rest.
Maternity Visiting Hours
The patient's primary support person may visit anytime. During labor, additional visitors are limited dependent on the clinical situation. Other family members or friends are asked to stay in the family waiting area. All children, including siblings, must be accompanied by an adult.
Visitors, families, and children are welcome and encouraged to visit the Birthplace at any time.
Intensive Care Unit (ICU) Visiting Hours
Only two visitors will be allowed to see a patient at any given time. ICU staff may further limit visitors at their discretion.
Please review Visitor Guidelines prior to your visit.
Visitors bring emotional support and enhanced recovery to our patients. To provide a restful and safe environment, we ask that all visitors comply with the following guidelines:
- Be considerate of other patients by keeping noise in room, hallway and waiting area to a minimum.
- Patients may receive visitors either in their room or in the patient waiting areas.
- Only two visitors are allowed in the patient’s room at one time.
- Children under 12 must have adult supervision at all times while visiting. Children may be restricted from certain areas in the hospital to protect vulnerable patients from infection.
- Please refrain from visiting if you have a cold, sore throat or any contagious disease.
- Visitors must comply with hand washing and infection control policies as requested.
- Please do not bring food or beverages to a patient unless approved by the doctor or nurse.
- Patient restrooms are restricted to patient use only. Visitors should use public restrooms throughout the hospital.
- Observe “No Visiting” and precaution signs before entering a room.
- Smoking or vaping is not allowed on our hospital campus.
- Please leave the room during tests or treatments, if asked.
- Feel free to use the lounges and seating areas available on most patient floors and in the main lobby.
- Visitors are expected to be courteous and respectful to the patients, hospital staff, medical staff, and Mercy South property.
If a patient is facing an end-of-life prognosis, the patient’s physician may make exceptions so that the emotional needs of the patient and family are met.
Mercy reserves the right to change current policies for the safety of patients, visitors, and staff at any time during a pandemic, public health emergency, or other exceptional circumstances.
Clean Hands In, Clean Hands Out.
With one simple act, you can help Mercy keep our patients safer: Wash or sanitize your hands on the way in and out. Patients in our hospitals and clinics are vulnerable to infections. Cleaning your hands is the best way to help prevent the spread of germs.
Clean in.
Before entering a Mercy hospital, patient room or exam room, wash or sanitize your hands. Hand-sanitizer stations and public restrooms are available throughout our hospitals and clinics.
Clean out.
Always wash or sanitize your hands after touching any surface in a hospital or exam room, before eating and after using the restroom.
Patient safety is in our clean hands.
Mercy has a hand-hygiene monitoring system with voice reminders for our caregivers. When you hear these reminders, join us in cleaning your hands. Together, we can give patients the safest possible care.
Directions to Mercy Hospital South
Mercy Hospital South is centrally located off I-270 at the intersection of Tesson Ferry Rd. and Kennerly Rd. in South St. Louis County.
Mercy Hospital South
10010 Kennerly Road
St. Louis, MO 63128
View our interactive campus map.
Hospital Transportation
Mercy Hospital South in St. Louis, MO is accessible by Metro Transit-St. Louis, with buses making stops on Schuessler Rd. near all hospital entrances. View Metro schedule.
Mercy South Hospital Parking
Free parking is available near all Mercy Hospital South entrances and surrounding medical buildings. Remember to lock your car and keep valuables in the trunk.
Mercy Hospital South Lodging
Several hotels are located near Mercy Hospital South. Some offer Mercy patients and families discounted rates. At hotel check-in, mention that you’re a family member of a Mercy patient.
Hospital Cafeteria
Cafe 21 is our cafeteria located on the first floor (lower level). It offers a large selection of hot and cold foods for breakfast, lunch and dinner.
Monday-Friday Hours:
Breakfast: 6:15 - 10:15 a.m.
Lunch: 11 a.m. - 3 p.m.
Dinner: 4 - 8 p.m.
Saturday-Sunday Hours:
Breakfast: 6:15 - 10:15 a.m.
Lunch: 11 a.m. - 3 p.m.
Dinner: 4 - 7 p.m.
Cafe
Comfortable Cup is located near the lobby on the 2nd floor (main level) and offers breakfast, sandwiches, salads, soup and snacks along with hand-crafted espresso drinks.
Open Monday-Friday from 6 a.m. - 1 p.m (hours are subject to change).
Vending Machines
Vending machines offering beverages and snacks are available throughout the hospital, including on the lower level near Café 21 (cafeteria).
Mercy Hospital South Gift Shop
Located on the main level of the Medical Center at Mercy Hospital South, the Mercy Gift Shop offers special-occasion and baby gifts, jewelry, magazines, books, greeting cards, candy, travel toiletries, balloons, flowers and plants. Flowers are delivered by volunteers or by the florist. Please note that flowers and plants are not permitted in the Intensive Care Units.
To order flowers and other items, call the Gift Shop at 314-525-1035.
Gift Shop Hours
Monday-Friday, 10 a.m. - 4 p.m.
ATM
If you need quick access to cash, an ATM is located on the first floor (lower level).
Free Hospital WiFi
Free guest WiFi is available. Select WiFi@Mercy on your web-enabled device.
Smoke-Free Hospital
Mercy Hospital South has a campus-wide no-smoking policy in accordance with Joint Commission accreditation standards.
Mercy is concerned about your health. If you smoke or know someone who smokes, please consider quitting. Get free resources and support from Mercy’s smoking cessation programs.
For the Deaf and Hearing Impaired
An interpreter, assistive listening devices, telecommunications devices (TDD) and closed-caption televisions are available at no cost for hearing-impaired patients. Ask your nurse for assistance.
Free Medical Interpreters Available
Language interpreters and translation services are available to patients at no cost when needed for effective communication of medical treatment, obtaining consent for procedures or tests, and providing information relating to health care recommendations, education, instructions, medications, diagnoses and prognoses.
Call 314-525-1976 (TTY: 1-800-735-2966).
Mercy is a faith-based ministry committed to meeting the spiritual needs of the people we serve. We respect and honor the faiths and religious traditions of all. Chaplains are available to meet individual spiritual and religious needs.
You can benefit from our spiritual care services at any time by dialing 2825 from a hospital phone or calling 314-467-2825. As a ministry of the Catholic Church, Mercy makes the sacraments available to those who wish to receive them. Protestant communion and emergency baptism are available by request.
Hospital Chapel
Our chapel is located on the main level and is open daily from 6 a.m. to 8 p.m. Personal prayer and meditation are welcomed any time the chapel is open. A morning prayer service is held each weekday at 8:30 a.m., and Catholic Mass is held each weekday at 11:30 a.m. and each Sunday at 1 p.m. Ecumenical worship services are available upon request. All Masses and morning prayer services are televised live on Channel 73.
