1. MyMercy Account
First Available Scheduling
Find a Provider

Patient Experience at Northwest Arkansas Rehab Hospital

We aim to provide the most optimal setting for rehabilitation and recovery. To achieve this goal, we offer the following amenities:

  • 41,000 square feet of a modern, naturally sunlit environment to drastically enhance our patients, families and staff experience
  • 36 private rooms with the predesigned capability to expand each hospital by 19 rooms as the market needs dictate
  • Large modern equipped Therapy Gyms
  • A complete pharmacy and in-house dialysis capabilities
  • A retrofitted “Smart Car” (real car) for mobility therapy
  • A large therapy courtyard with multiple therapy options in a park like setting
  • A Hydro Worx water therapy treadmill with water jets to create buoyance and low impact resistance
  • A furnished Assisted Daily Living apartment with a fully functioning kitchen and bath
  • A large dining hall with buffet line and outdoor patio for patients, physicians, co-workers and family to enjoy
  • A multitude of family gathering and meeting areas

While visiting or staying with us, it is important to note the following guidelines that ensure the comfort of everyone in the hospital:

Cell Phone/Telephone

Patients and visitors may quietly use personal cellular phones inside the hospital so long as the devices do not interfere with patient privacy or the hospital’s healing environment.

A telephone is located in each patient’s room.

Cafeteria

Our patients are provided meals approved for their unique health conditions by a team of health care professionals and prepared with each patient’s treatment and recovery in mind.

Visitors to the hospital may purchase snacks or hot meals in the cafeteria, located on the ground level.

Parking

Free parking is provided for patients and visitors in parking lots on the hospital campus.

Visiting Hours

Regular visiting hours are generally from 8 a.m. to 8 p.m. daily. After regular visiting hours, please contact our mainline number which will be forwarded to security.

Children under 12 should be accompanied by an adult when visiting the hospital.

Visitors may be required to follow certain procedures, depending on the condition of the patient. The nurse staff will provide specific instructions for visiting these patients.

Flower and Balloon Information

We restrict plants and flowers in patient-care areas where patients are highly immunosuppressed such as those with cancer or who are recovering from a transplant. Latex balloons are not permitted.

Pastoral/Spiritual Care

Our chaplains are available to address emotional and spiritual issues. Their services include individual and group consultations, prayer support and referrals to spiritual resources upon the patient’s discharge by the hospital.

Wi-Fi

Complimentary Wi-Fi is available for all patients and families. Users should note the connection is not encrypted and users assume all responsibility for access.

Patient Experience